Privacy Policy
Last updated: April 2026
1. Introduction
WellnessLab ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you visit our website and use our services.
2. Information We Collect
We collect information you provide directly:
- Account information (name, email, password)
- Contact information (address, phone number)
- Payment information (processed securely through Ecwid)
- Order history and preferences
- Communications you send us
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Send order updates and delivery notifications
- Improve our products and services
- Send promotional information (with your consent)
- Comply with legal obligations
4. Information Sharing
We do not sell, rent, or lease your personal information to third parties. We may share information with service providers who assist us in operating our website and conducting business, including payment processors and shipping partners. These service providers are contractually obligated to use your information only as necessary to provide services to us.
5. Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of promotional communications
- Data portability
To exercise these rights, please contact us via Signal (brisbotanical.420) or WhatsApp (+1 646 551-5764).
7. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your experience. These help us remember your preferences and understand how you use our site. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us via:
Signal: brisbotanical.420
WhatsApp: +1 (646) 551-5764